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Setting up all new utilities... soooo much time on hold...

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hurtbs posted 6/3/2013 18:19 PM

Dear God. I have to cancell and set up all new services as I'm moving 1,500 miles away at the end of the month. I've been on hold with 2 different companies a total of 73 minutes... I haven't even called them all yet...

karmahappens posted 6/3/2013 19:10 PM

I work for a utility, I understand your pain. I started in the call center, tough job! Long lines, frustrated customers!

Can you do it online? I know we now have our application process online so it's much easier.

Also many of the utilities can be contacted via email today, Maybe you can try?

Good luck, have a safe move.

hurtbs posted 6/3/2013 21:16 PM

None of them will cancel my current service online. Also, my new address doesn't show up in their system so I must call them all to set up service... :/

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