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jrc1963 posted 6/4/2013 15:29 PM

I am a Blackberry user... I am a Verizon customer.

My current Blackberry is a P.O.S and my current Verizon coverage is less then adequate at work (home and elsewhere is fine).

I want to get the new Blackberry Q10 that's about to come out... but I'm also thinking of going to AT&T service (better coverage at work)

I don't know if I want to leave Verizon because I have three phones on the plan and a good deal and I think the 4G coverage at my school is probably better... Also, they are launching the Blackberry Q10 in a few days.

But everyone at school has AT&T and has good coverage.

Should I wait to see if AT&T gets the Q10? Or switch and see if 4G with Verizon is better...

Oy... I know there are other more major problems in the world, but I live and die by my phone and I need good service and good equipment.

What do I do?

jo2love posted 6/4/2013 21:53 PM

Bumping in hopes that those who know about these phones, will read and give advice.

jrc1963 posted 6/4/2013 21:59 PM

Thanks Jo

jo2love posted 6/4/2013 22:27 PM


Dreamboat posted 6/4/2013 22:33 PM

I have a bad experience in general with ATT with their customer service, not just cell phones but land lines, long distance, and DSL. Also, I could not use my cell phon at my house unless I sat in the bathtub of my master bath. I switched to Verizon because when on a trip in the boonies of MN, all of my cousins who had Verizon had service, while I had to drive 20 miles into town to get service for ATT. I have never had an issue with cell service with Verizon and so far my customer service experience had not been negative.

I do not have a smart phone so my only concern with coverage is if I can make a call. So I cannot comment on how their data service is, $G vs 3G ect.

I personally would not go back to ATT unless they have proven to me that they are the better vendor all around FOR ME. That would include phones, customer service, and coverage.

JMHO

jrc1963 posted 6/4/2013 22:52 PM

At home and everywhere else my cell coverage is a-ok... it's only at work that I have an issue.

Everyone at work who has AT&T has no issues. One girl can text in the windowless bathroom at the back of the school while pumping breastmilk.

Sad in AZ posted 6/5/2013 00:05 AM

Are you grandfathered in to Verizon's unlimited data plan? (Verizon no longer offers unlimited data, but if you had it before they stopped, they had to grandfather you into the plan.) If so, the only other carrier that offers unlimited data (to my knowledge) is Sprint--and their coverage sucks.

Unagie posted 6/5/2013 03:30 AM

Here's the thing. When you upgrade to a new phone even if you were grandfathered into unlimited data they force you into a paid plan. I had unlimited data and when I got my galaxy they said that the unlimited plan was not allowed to be on new phones, but it was fine if I kept my old phone. The plan I have now is like $10 more then before and I've never gone over data and I use my phone all the time so it's not a huge deal.

As for coverage I don't like AT&T. They always gave crap coverage for me. I love Verizon though and have been a customer for 7 years. Verizon launches the Q10 on Thursday. Will you get good coverage at your home and school with AT&T? Oh and AT&T will start taking orders for the Q10 tomorrow. Neither company knows when they will be available in stores.

That's all I know .

Sad in AZ posted 6/5/2013 07:16 AM

That's not true with Verizon, Unagie. My son has been a Verizon customer for years and constantly upgrades his phone (as in he doesn't wait for the free upgrade--he's paid full price to get the newest technology.) I guess it depends on the company.

jrc1963 posted 6/5/2013 07:43 AM

All I know is I pay $30 a month for my data plan... does that make it "unlimited"?

Tred posted 6/5/2013 07:45 AM

We both are grandfathered into unlimited data on AT&T - our kids are not, on the same plan. So it depends on the carrier it appears.

JRC - I think that there isn't a ton of difference in most of the smart phones these days. I'm not a BB user (I like the Android OS) but you should be able to contact the service provider and find out. Does anyone at work have Verizon 4G coverage? I believe that a lot of service providers have a 30 day opt of new plans as well. You may be able to try before you buy.

unbreak_my_heart posted 6/5/2013 08:37 AM

I use T-Moble and have for over 7 years. I have no problem with them. I don't know if they will be getting the new BB yet.

Amazonia posted 6/5/2013 09:05 AM

Here's the thing. When you upgrade to a new phone even if you were grandfathered into unlimited data they force you into a paid plan. I had unlimited data and when I got my galaxy they said that the unlimited plan was not allowed to be on new phones, but it was fine if I kept my old phone. The plan I have now is like $10 more then before and I've never gone over data and I use my phone all the time so it's not a huge deal.

That's not true with Verizon, Unagie. My son has been a Verizon customer for years and constantly upgrades his phone (as in he doesn't wait for the free upgrade--he's paid full price to get the newest technology.)

My understanding with Verizon is that if you pay full price for the phone, you keep your grandfathered plan; if you get the discounted phone that comes with signing a new 2 year agreement, that's when you lose your old plan. So by paying full price for his phones, your son keeps his plan, Sad.

Amazonia posted 6/5/2013 09:07 AM

PS - I use Virgin Mobile and pay 35$ a month for unlimited data and texting, but only 300 talk minutes, which I don't care because I hate talking on the phone, and just use skype if I have to have longer calls.

VM is on Sprint's network, which works just fine here in downtown DC (and in the city where my parents live), although I don't spend a lot of time there), but I've heard isn't great elsewhere.

[This message edited by Amazonia at 9:09 AM, June 5th (Wednesday)]

Amazonia posted 6/5/2013 09:09 AM

All I know is I pay $30 a month for my data plan... does that make it "unlimited"?

How long have you had this plan, Treasures? They stopped the unlimited about 2 years ago, IIRC.

Do you have an online account? If so, you should be able to log in and see the details of your current plan, and probably your data usage so you would know how much data you need to maintain that level (although, increase it, because you'll be increasing the hours of the day you can use it if you switch to ATT)

jrc1963 posted 6/5/2013 13:35 PM

I got my first Blackberry w/ data plan in February 2011.

Amazonia posted 6/5/2013 16:12 PM

which is right around when they stopped offering it, from what I'm seeing on the google.

I'd check your bill or your online account to see what your data plan is called/labeled. If it's the unlimited, it might be worth keeping, since that's pretty rare and data is just getting more expensive right now.

jrc1963 posted 6/5/2013 18:07 PM

It says "Unlimited Data" $29.99/mo. on my plan.

Amazonia posted 6/6/2013 06:20 AM

Many would argue that you want to keep that. It's hard to get unlimited data these days. If you upgrade and don't pay the full purchase price of your phone (ie if you sign a new contract rather than continue month to month) you will have to pick a new data plan, which will probably cost you more money. (How much more depends on how much data you use.)

[This message edited by Amazonia at 8:36 AM, June 6th (Thursday)]

Unagie posted 6/6/2013 06:55 AM

Bingo Ama. I could not afford a full priced Galaxy so I used the upgrade option which they then said you must change your plan. Sucks but its not a huge difference.

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