I decided to give this site a shot, and just signed up. Went to send a message to a potential match last evening, and the default seems to be to initiate things by sending 5 questions from a list of canned questions.
The "guided communication" seems stiff and elementary-school like to me, so I instead jumped straight to email and sent her a message.
For you eHarmony users, do you like the guided communication? Does a guy who wants to jump straight to email seem overly pushy?
The woman I messaged accepted my request for email, which eHarmony played up as her being just about ready to marry me, but she did not write me a response. I'm not sure what proper (or expected) protocol is. The ball is still firmly in her court, right?