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GabyBaby posted 12/10/2013 10:52 AM

I took the plunge and listed my ipad 2 a few days ago. It sold within a day and the buyer paid a day after that.

Later the same evening, I received an email from PayPal that the account used to pay for the item may have been hacked. (Luckily, I hadn't shipped the ipad yet).

I reported the buyer to Ebay and requested a refund of the fees that they took from the sale.
Can I relist the item or do I need to wait for Ebay to finish their investigation?

I've had no contact with the buyer at all and, frankly, after dealing with some CL fraud and now this, I'm rather jaded and don't really want to hear what the buyer has to say.

Any ideas/thoughts from seasoned Ebay sellers?

ETA: I'd really like to list it to take advantage of the holiday shopping rush to get it sold quickly and for a decent price.

[This message edited by GabyBaby at 10:53 AM, December 10th (Tuesday)]

GabyBaby posted 12/10/2013 12:34 PM

I got my answer. Nevermind.

Too_Trusting posted 12/10/2013 21:02 PM

Gaby,

I know you said you got your answer, but I would caution you NOT to sell your ipad on ebay. EVER. Cell phones, ipads, hot gaming consoles, etc. are the MOST scammed items on ebay. I also sell on ebay, and read in several of the community forums there daily. The advice from long-time sellers is: "Don't sell anything on ebay that you can't afford to lose the money AND the item". There have been reports of MANY buyers getting high demand tech devices, then filing a claim with ebay saying it's "significantly not as described". Ebay tells them to return to the seller (you CANNOT have a no returns policy on ebay anymore due to buyer protection) and to make sure the package has tracking. Once the package shows as delivered, ebay uses YOUR funds in pay pal to refund the buyer and many sellers receive a brick, torn up sneakers, dirty clothes, etc. in the return package. Seller has a fit and escalates the claim for fraud, and ebay sides with the BUYER. Kiss your $$ and ipad good-bye. Oh, and ebay will also freeze your pay pal funds the MINUTE the claim is filed.

All around, this is NOT the venue it once was. It is ruled by scammers, big box sellers, and sellers from China. Sellers are held to extremely high standards and many have been "indefinitely suspended" for 1 or 2 dings to their DSR's, or God forbid that a buyer claim your item is FAKE.
Doesn't matter if you have PROOF with a receipt that you purchased the ipad at the Apple store - if one buyer claims fake, you are immediately suspended.

If you go to ebay and browse the "community" forums, read through Seller Central and Seller Protection. You will learn a lot and you may potentially save yourself a lot of $$ and headaches by deciding to sell your ipad locally for CASH.