Thank you guys.
When I have been out in public I havent seen people being treated badly. Then again, when I am out its like 7pm at night or later. Maybe the nasties have gone home.
I did try to ask a guy in target a question the other day. I could tell he heard me but he walked away. He had an angry look on his face so maybe he endured some nasty behavior
Rebreather...employees do not have control over what is in a flier. Maybe their mgr didnt order it quick enough or their order was screwed up by where they order it from. I had that happen to me. I ordered an item. My invoice said the item was available but I was sent something else. This is a big deal customer wise and for accountability. Anyway, yesterday or the day before someone came in for those items and I explained why I didnt have said item. I got the how could I not have something so important. Thats why my company is going under. Ladedah. (Eye roll).
Spouse gets the eff-you on a regular basis if his store is out of a certain item (he doesnt order; he stocks). They even call him things like stupid mexican. He laughs bc he is not mexican.
Yesterday was not bad. I had one person walk out because what I was doing with the one customer was taking more than 5 minutes. The customer I was working on laughed and said she had moved to our town from nyc and in nyc 5 minutes wait time is a treasure. But that was the worst, so it was a good day.
Yes, I know bad behavior is all about that person. Its just super annoying because we spoil our customers but they want more. They know we are short handed. They know we work long hours with no lunch nor break and they beat us up. Yes, my being tired makes me less tolerant of people. Definitely.
Oh, a bit of a funny about this week. Across the country dogs are not allowed in my company doors unless they are service dogs. In my town they think this rule doesnt exist. We had someone bring in a older lady dog who growled and barked at a customer. I have even recently had a customers dog outside go bizerk on another customer.
So T7esday this man brings in his two adorable pooches. I told him dogs were not allowed. He said he didnt know that rule. I said sir, its a rule in my company across the country. He replied he didnt know that (he does). Then he had the nerve to say there was no sign saying no dogs (there was but we are thinking a customer pulled it down bc it disappeared).
I now have two signs up. I now get dirty looks from dog owners. I love dogs. I will try and find a moment to run out and pet a dog but dogs cannot come in the office. How are we going to explain to upper mgmt someones poochie bit a customer or we had a doggie beat down (dogs fighting)? I dont want to be the one to make THAT call.
The guy didnt leave. He purposely took his time to leave.
Today is going to be good. Im willing it.
[This message edited by sullymeishadomi at 4:30 AM, December 19th (Thursday)]