Thank you everyone!!! I had to do it via phone as I couldn't go in there. I just couldn't control my level of emotions to conduct myself with what I know is graceful. I owe that to myself and my children.
To clarify something, I called the office and spoke with the office manager, not the doctor. He doesn't speak with patients as he tends to the one he is with at the time. For example, he would be 20-40 minutes late for appointments because he would take time to answer questions. He wouldn't take calls throughout the day and you have to go through his office staff for them to screen calls. No way to physically reach him even if I went to the office.
It's amazing how things affect everyday life. It's like when you spill a drink on your table. You think you cleaned it off the table and you are good. Then you notice it ran off the table onto the chair, then the floor, then you stepped in it with a sock on, You get the point.
purplejacket-thank you for looking out for me. Luckily I have some nice screenshots of things that she can not deny.
Maybe it's wrong of me to do so. I believe in reaping what you sow. I don't wan to be an ugly person but then I think that she was ugly to me and enjoyed the fact she hurt me. She actually laughed about it. I don't know. I hate wasting energy on her when she took enough of my time up. I'll never get that back.
The positive is that the new office is really nice. It's a large office that caters to many children and they are really good there. In fact, the reviews are much better than the last office. Maybe that's my silver lining in all this.