However, there are two people at work that I constantly butt heads with. These are both individuals that have clearly gotten into positions way over their head and are largely incompetent. They have gone without accountability for years. Now, they have a new supervisor and I am on the scene - my position requires a lot of interaction with them. Let's just say that I am beyond anal - I proofread everything, double check, make schedules and keep to-do lists, I follow up, etc. Needless to say, they are suddenly accountable. I know that this often results in the people suddenly being held accountable (I mean, for years this was allowed to deteriorate and no one has confidence in their abilities). In the last three days both of these individuals had lashed out at me with some nasty attacks - largely along the lines of "stop sending emails, it's difficult to communicate this way you should just call" (when you don't have a written trail, they often conveniently "forget" what you discussed or they agreed to) or just outright being jerks. Ughh... I know that this is growing pains and you can't please everyone. Part of the reason I'm so good at my job is I stay on top of things - and they do not. Ugh.
"In life, unlike chess, the game continues after checkmate." - Asimov
"Be patient and tough; someday this pain will be useful to you." - Ovid
I have a suggestion. Since they asked that you call them, then do that. And THEN send a follow up email summarizing what you discussed.
So call them...then follow up with a "per our phone call, here are the details of .....".
That way you still cover your ass.
WH#2 (suicide prior to finalized divorce)
XWH #1 - legally married 18yrs. 12+ OW (that I know of).
I edit often for clarity/typos.
Idiotic. Oh, and this time I actually had to send an email because I was doing my work in the work room (which doesn't have a phone) because in spite of multiple phone calls, in person discussions, and emails they still have not hooked up my printer!
[This message edited by hurtbs at 6:30 AM, June 6th (Friday)]
Pick a method of communication and sick with it. If you have to have a "meeting" with all involved explaining why chose email verses phone then have one! Let them explain "why" they can't be team players..... :)
As long as you stay consistent, professional, and above all CYA, let their crap roll off your back. The powers that be will see and hopefully address the situation.