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User Topic: Who decided it was a good idea
HFSSC
♀ Member
Member # 33338
Default  Posted: 7:04 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

To greet drive-thru customers with, "Hi! How are you?"

It's a drive thru. I want to order my freaking burrito. I do not want a relationship with you. I do not want to have a conversation with you. Please just ask me what I would like to order.

Thanks for letting me get that off my chest.


Me, 47
Him, 40 (JMSSC)
married 17 years. In R. We are making it. The past does not define who we are today.

Posts: 2776 | Registered: Sep 2011 | From: South Carolina
kernel
♀ Member
Member # 27035
Default  Posted: 7:06 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

I agree! I just want to say "Fine, I'm in a hurry here. That's why I'm in the drive thru, dumbass. Save it for your Grandma."

Of course, I'll be the first to complain if they aren't friendly...


"On particularly rough days when I'm sure I can't possibly endure, I like to remind myself that my track record for getting through bad days so far is 100% and that's pretty good."

Posts: 5243 | Registered: Jan 2010 | From: Midwest
confused82402
♀ Member
Member # 34616
Default  Posted: 7:07 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

I feel the same way about the Starbucks drive through. They are always so damn chatty and perky! I'm always thinking "look it 6am...I just want my damn coffee!"

Glad I'm not the only one


Me- BW
Him - WH
Dday - 1/16/2012

~Honey, don't try to make sense out of nonsense...you'll drive yourself crazy in the process ~ my momma :-)


Posts: 507 | Registered: Jan 2012
Jrazz
♀ Guide
Member # 31349
Default  Posted: 7:14 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

The folks at In-n-Out (CA, maybe NV...) will have a full blown conversation with you. "New haircut? What kind of music do you listen to?"


Cherish those who seek the truth but beware of those who find it. - François-Marie Arouet

Posts: 17784 | Registered: Feb 2011 | From: California
HFSSC
♀ Member
Member # 33338
Default  Posted: 7:16 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

See, today, that would have been the thing that sent me right on over the edge. I was one stupid person away from jail today.


Me, 47
Him, 40 (JMSSC)
married 17 years. In R. We are making it. The past does not define who we are today.

Posts: 2776 | Registered: Sep 2011 | From: South Carolina
nowiknow23
♀ Guide
Member # 33226
Default  Posted: 7:24 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

I was one stupid person away from jail today.


You can call me NIK

"If you carry joy in your heart, you can heal any moment."
- Carlos Santana


Posts: 25694 | Registered: Aug 2011
metamorphisis
♀ Administrator
Member # 12041
Default  Posted: 7:29 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

My favourite is when I've finished my full order for 4 people and they say "Would you like to try our new grilled ham and swiss panini on fresh baked sourdough as well?"
Ummm... no. I want the 8 things I just ordered and I was finished ordering as indicated by my "That will be all thank you".



“We don't see things as they are; we see them as we are.”... Anais Nin

Posts: 44939 | Registered: Sep 2006
jrc1963
♀ Member
Member # 26531
Default  Posted: 7:57 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

You know, sometimes those people aren't even in the restaurant you're sitting at...

They have order taking systems at some fast food chains where the order takers are in a room hundreds of miles away... sitting in a cube with a computer in front of them.

My DS and I always guess if we've gotten someone in the restaurant or an off-site order place.


Me: BSO - 46
Him: FWSO - 69
DS - 13
D-Day - 12-11-09,
R - he finally came home
Your life is an Occasion. Rise to it. - Mr. Magorium, "Mr. Magorium's Wonder Emporium"

Posts: 24591 | Registered: Dec 2009 | From: Florida
Bobbi_sue
♀ Member
Member # 10347
Default  Posted: 8:05 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

I like politeness. I guess I vote on the side of the "Hi How are you?" If they tried to take the conversation further than that, I might be annoyed.


Posts: 5760 | Registered: Apr 2006
Kajem
♀ Member
Member # 36134
Default  Posted: 8:14 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

DD3 works at Chick-fil-A. She is queen of the drive thru at 2 locations. She has to say " welcome to Chick-fil-A. my name is DD3. How may I serve you?"

I go thru the drive thru just to hear her say that... she would never ask 'How may I serve you?' at home.

Kajem=evil mom.


I trust you is a better compliment than I love you, because you may not trust the person you love, but you can always love the person you trust. - Unknown
Relationships are like sharing a book, it doesn't work if you're not on the same page.

Posts: 5256 | Registered: Jul 2012 | From: Florida
HFSSC
♀ Member
Member # 33338
Default  Posted: 8:18 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

I like politeness. I guess I vote on the side of the "Hi How are you?" If they tried to take the conversation further than that, I might be annoyed.

It's not so much the "Hi, how are you?" that annoys me. It's that the greeting when I approach the speaker is simply "Hi, how are you?" and then I feel like I'm expected to make conversation until they ask what I want. I'd just prefer to dispense with that and hear a polite, "Welcome to Wherever, how can I serve you?" Or "May I take your order?"

I'm just in an incredibly bitchy mood tonight and decided to rant. Don't get me started on the people who get in line at Moe's and have no idea what they want.


Me, 47
Him, 40 (JMSSC)
married 17 years. In R. We are making it. The past does not define who we are today.

Posts: 2776 | Registered: Sep 2011 | From: South Carolina
okaynow
♀ Member
Member # 13813
Default  Posted: 8:53 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

LOL! I love it when I drive thru Starbucks and hear "Hello! My name is (fill in the blank) and I'll be your barista. Would you like to try a (fill in the blank again) today?" I swear, I could have finished drinking my coffee in the time it takes the barista to do the greeting! Then again, I'd prefer a chatty barista to someone who says "is that it?" after item I order at Carl's Jr. That irritates me even more! Let me finish my order, lady!


Married 18 yrs, together 25+.
D-day: 2/18/07.
1 child
The story doesn't really matter anymore. Time is a great healer. Life is good.

Posts: 2432 | Registered: Mar 2007
Lucky
♀ Member
Member # 6864
Default  Posted: 8:55 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

Since I'm clueless as to what a Moe's is .. I'd be tempted to ask HFSSC


♥ WINE - the other fruit juice! ♥


Posts: 36162 | Registered: Apr 2005
jrc1963
♀ Member
Member # 26531
Default  Posted: 9:03 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

"is that it?"

I hate this more than the chatty folks... I feel as if I'm burdening them by ordering more.

Lucky - Moe's is a semi-fast food Mexican place (Think Subways but with Mexican food) you have to choose how your whatever is made.

I've only eaten there once because I don't like be shouted at when I walk into a restaurant... "Welcome to MOE'S!!!!!"


Me: BSO - 46
Him: FWSO - 69
DS - 13
D-Day - 12-11-09,
R - he finally came home
Your life is an Occasion. Rise to it. - Mr. Magorium, "Mr. Magorium's Wonder Emporium"

Posts: 24591 | Registered: Dec 2009 | From: Florida
jrc1963
♀ Member
Member # 26531
Default  Posted: 9:05 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

Oh yeah.... and when you go to McDonalds or somewhere where they have value menus...

You order by the number and they don't know what you want... or ask you what you want to drink... because of course everyone wants a coke, right?


Me: BSO - 46
Him: FWSO - 69
DS - 13
D-Day - 12-11-09,
R - he finally came home
Your life is an Occasion. Rise to it. - Mr. Magorium, "Mr. Magorium's Wonder Emporium"

Posts: 24591 | Registered: Dec 2009 | From: Florida
Lucky
♀ Member
Member # 6864
Default  Posted: 9:14 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage


"Welcome to MOE'S!!!!!"


♥ WINE - the other fruit juice! ♥


Posts: 36162 | Registered: Apr 2005
Missymomma
♀ Member
Member # 36988
Default  Posted: 9:25 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

Jrazz - Good to know In-n-Out was like that. I had the young man tell me I looked very attractive today! I just gave him a weird look. Then he realized that was an inappropriate comment, LOL. It was a weird and awkward moment. They must really push them to be "personable".


DDay - 6/15/11
R started - 7/1/11
False Discl- 9/27/12
Real Discl - 2/12/13
Poly - 3/1/13 Pass!
Me - BS (46)
WH - 52 (SA, NA, WA)
Kids: 2 littles and 1 grown
The road to recovery is long and hard. Some days I am up for it and others not!

Posts: 1084 | Registered: Sep 2012 | From: Texas
StrongerOne
♀ Member
Member # 36915
Default  Posted: 11:37 PM, April 25th (Thursday), 2013View ProfileEdit MessagePrivate MessageHomepage

Be kind to these folks -- they are very often required to greet you in this way and to ask if you want to buy xyz also...if they don't ask, they get fired. Just one more way to make a crappy job crappier.

[This message edited by StrongerOne at 11:37 PM, April 25th (Thursday)]


DDay Feb 2011.
In R.

Posts: 872 | Registered: Sep 2012
aesir
♂ Member
Member # 17210
Default  Posted: 12:04 AM, April 26th (Friday), 2013View ProfileEdit MessagePrivate MessageHomepage

Be kind to these folks -- they are very often required to greet you in this way and to ask if you want to buy xyz also...if they don't ask, they get fired. Just one more way to make a crappy job crappier.
This can be true.

You know, sometimes those people aren't even in the restaurant you're sitting at...
They have order taking systems at some fast food chains where the order takers are in a room hundreds of miles away... sitting in a cube with a computer in front of them.
This started during the boom prior to the meltdown. Some jurisdictions it was impossible to hire staff, so drive thru orders were farmed out to a call center in places with lower employment levels.

most of the new drive thru systems also have the capability of doing an automatic greeting from a recording. Not really something you want to do if you can`t have a person there ready to take the order. Was great fun on holidays however, as I used to set it up to play sleigh bells at Christmas time until a cashier was answered. Halloween was best of all, recording a normal greeting changing into a scream interrupted by a chainsaw.

It's not so much the "Hi, how are you?" that annoys me. It's that the greeting when I approach the speaker is simply "Hi, how are you?" and then I feel like I'm expected to make conversation until they ask what I want. I'd just prefer to dispense with that and hear a polite, "Welcome to Wherever, how can I serve you?" Or "May I take your order?"
Well, they will stop doing that if you take them up on the implied offer. Start telling them how you are doing, why you are feeling a little bitchy, maybe some of your health issues. You should rehearse this so you can get it all out without having to pause so they can ask to take your order. Maybe suggest your friends do the same. Save some money on IC by getting it all out in the drive thru. Bonus points if you can spontaneously burst into tears when they meet you at the window.


Your mileage may vary... in accordance with the prophecy.

Do not back up. Severe tire damage.


Posts: 14924 | Registered: Nov 2007 | From: Winnipeg
Hearthache again
♀ Member
Member # 28564
Default  Posted: 12:45 AM, April 26th (Friday), 2013View ProfileEdit MessagePrivate MessageHomepage

I worked drive-thru as a teen and yes we have to suggest a menu item during each transaction. I always said: "Hello welcome to Taco bell how may I help you?"

I did not always stick to that during the late shift when the people would come in with a car full of drunk people. I would try and get them to laugh. Best thing about working nights at places like this.


Me-BS(32)
Him-WS(35)
Married-12 years together 13
Kids 4: 15, 12, 8, and 3
DDay#1 9-26-2008 Dday#2 4-26-2010
We have R!!! But I still hate the number 26!

This too shall pass
I edit a lot because that stupid box is so small!


Posts: 871 | Registered: May 2010 | From: Michigan
Topic Posts: 34
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