I don't think it was sanctioned by HR; I'm pretty sure my manager went rogue. However, they will close ranks and try to mitigate the damage.
My site is the red-headed step child of the company. Traditionally, other sites have required much more attention, so we get ignored. Not necessarily a bad thing, but they tend to be reactive rather than proactive in dealing with problems.
A lot of mistakes have been made in managing our site; for instance, last year (before my start) they acquired another lab in Utica, NY. This lab had clients as far west as Buffalo. They decided to send all of that work to Albany in June. 800 pieces of work were coming into our lab at 11:30pm, and they had to be finished by 12:30--absolutely impossible. The team lead was running the show, as my counterpart quit in early August. She doesn't have the skills to manage people, yet the left her to her own devices. My manager was absent because of a medical issue.
When I started in last October, my staff was working until 4am to finish this work Four months of mandatory overtime--12 hour days--and the work still had to be sent on to NJ for testing. The testing is supposed to be completed by 8:30am--the drive to NJ is 2.5 hours at best. What's wrong with this picture??
I put a stop to the OT; we finished what we could by 1am and sent the rest to be finished in NJ. I finally convinced upper management to send the shipment from Buffalo on to NJ as a pass-through in February, but I had to give up a position and had change our finish time to 12midnight. Once again, they put us in a difficult position that is hurting us now, as our workload has again increased, and I lost one of my best workers. We are minimally staffed to begin with.
And, BTW, we are the best site in the company Not a lot of incentive for them to try to improve things.
All of the personnel problems that I have I inherited. The previous supv. hired some sketchy people right before she quit. I've already had to fire two of them.
I guess being given an 'exceeds expectations' on my performance review for not quitting was deserved.