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User Topic: Desperate need of plumbing advice
scaredyKat
Member
Member # 25560
Default  Posted: 10:04 PM, May 11th (Sunday)

I am completely and ridiculously stressed out over a plumbing issue we have been having for at least a year. I have no idea why I am feeling so undone about this. Yes, I do. I saved up for 6 years to redo my master bath to make it pleasant and easy to clean and I love it. The idea that I can't now use it freaks me out. I'm seriously nutso, stressed and on the verge of throwing things.

Here is the problem...

Renovated two bathrooms, new countertops and faucets, one Moen, one PricePfister. They are wide set, having separated handles and faucet. They were installed by a plumber. The cold water smells awful. Sulfury. If you run the hot water for a bit, then turn the cold on, it's fine. No other cold water source in the house does this, and the water from the pipe underneath, the source from the wall, is fine. I replaced the part that mixes the water, the flexible hoses that connect the two spigots to the faucet. It was fine for a bit and then not fine. I called my plumber but he seemed stumped. Moen and PricePfister are clueless but they will refund my money (lot of good that will do me, I'll just have holes in my sink top) At this point, we brush our teeth with hot water or at the bathtub.

Any bright ideas?

I'm telling you, I am really, stupidly upset by this.


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
LisaP
Member
Member # 15088
Default  Posted: 11:11 PM, May 11th (Sunday)

I'm sure you already checked this, but I just wanted to throw this out there anyway. I had the same issue. Asked a plumber and he too was stumped. If it was the water, it would be at each faucet.

I redid my bathroom and the kids last year. New everything. New drain lines too. My water started throwing off this smell shortly after. But it was only my bathroom sink.

After pulling p-trap and cleaning with no results, I pulled the plunger thing and holy cow...there was a nasty ball of hair(8" long) and scum and junk stuck in there! I was shocked. I know I loose a ton of hair but, seriously...this was ridiculous in less than a years time!

No more hair, bottle brush and bleach solution, and happy to report, smell free now for 2 months. I clean my shower drain of my hair every 3 months, and I will now add the sink too.

Good luck!


Me BS

Divorced!

~Feel your emotions, but control your behavior~ Unknown


Posts: 2192 | Registered: Jun 2007 | From: Oregon
imagoodwitch
Member
Member # 23375
Default  Posted: 7:45 AM, May 12th (Monday)

I concur, it's not the faucet, it's the drain.


I am just your ordinary average everyday sane psycho supergoddess - Liz Phair

Don't keep dancing with the Devil and wonder why you are still in Hell.

It's all shits and giggles until someone giggles and shits.


Posts: 5482 | Registered: Mar 2009 | From: Munchkinland
tushnurse
Member
Member # 21101
Default  Posted: 7:53 AM, May 12th (Monday)

My first thought is the drain as well.
The hot water may be enough to prevent the stench....I would try some Liquid plumber if you don't have a home drain snake, If that doesn't work the try straight bleach with some water before it, and let it sit in there for an hour, then run more water through.


Me: FBS
Him: FWS
Kids: 15 & 17
Married for 22 years now, was 16 at the time. .
D-Day Sept 26 2008
Fully R'd, and Happy Happy Happy

Posts: 8798 | Registered: Oct 2008 | From: St. Louis
scaredyKat
Member
Member # 25560
Default  Posted: 8:33 AM, May 12th (Monday)

Not the drain. I thought that too. I cleaned it, bleached it, etc. It is the cold water. If you pour a glass of cold water and take it to another room, it's awful.


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
Pentup
Member
Member # 20563
Default  Posted: 8:48 AM, May 12th (Monday)

Googled it and found several websites citing the same situation. Appears to be either a sealant used or the line leading to the faucet. Sme switched to a copper line and odor went away. Ip others said it was the sealant used to put the faucet in. You could have the plumber replace the line to the cold water and see if that helps.


Me- BS
Him- FWS (I hope- F)

Posts: 6678 | Registered: Aug 2008 | From: Not Oz
TrulyReconciled
Member
Member # 3031
Default  Posted: 9:04 AM, May 12th (Monday)

Well or city water? You're not in Ohio are you?

Here's what I would do before anything else:

Are there plastic supply lines from the valve under the sink to the faucet? Replace those before doing anything else with the braided stainless steel type (Home Depot or plumbing supply). See if that helps. Manufacturing problem with the plastic supply lines.

[This message edited by TrulyReconciled at 9:12 AM, May 12th (Monday)]


"In a time of deceit, telling the Truth is a revolutionary act."

Posts: 21447 | Registered: Dec 2003 | From: Hell and back, way back :o)
woundedwidow
Member
Member # 36869
Default  Posted: 9:22 AM, May 12th (Monday)

Please do not use Liquid Plumber - my grandfather used to call it the plumber's helper, because it caused so many pipe problems that it helped the plumbers get more work!


Be careful what you wish for the most - you may get it.

Posts: 410 | Registered: Sep 2012 | From: VA
scaredyKat
Member
Member # 25560
Default  Posted: 12:01 PM, May 12th (Monday)

1) city water
2) not in supply lines. Water from those tastes just fine. It is in the connection ABOVE that, where the faucet connects to the handles
3) can you give me the link to the online solutions you found?

Driving me batty.


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
scaredyKat
Member
Member # 25560
Default  Posted: 12:02 PM, May 12th (Monday)

Oh, and Moen is sending me yet ANOTHER set of quick connect lines. Which may or may not correct this temporarily. Until it doesn't.

And thanks for all your brainstorming!


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
twisted
Member
Member # 8873
Default  Posted: 2:22 PM, May 12th (Monday)

I'm a commercial building contractor, I've had a similar issue at a strip center with several small restrooms that track back to the small hot water heaters. The anodes ( to keep the things from corroding so fast) had failed and gave the water a sulfur smell.
Do you have a small HWT or instantaneous water heater at this location?


"Hey, does this rag smell like chloroform to you?

Posts: 1049 | Registered: Nov 2005 | From: Oklahoma
scaredyKat
Member
Member # 25560
Default  Posted: 2:31 PM, May 12th (Monday)

Nope. It's a new hot water heater, and the hot water is fine. And it is only these two faucets. The smell coming from the plastic fitting on the "quick connect" clips is particularly awful where the cold water goes from the handle to the faucet, clears up after a bit of water run. My thinking is that somehow bacteria is growing in that plastic fitting. How, I don't know, and how to keep it out, I don't know.

This is clean, city water, tastes good at seven other locations, only these two faucets arena problem!


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
twisted
Member
Member # 8873
Default  Posted: 2:45 PM, May 12th (Monday)

Nothing should be growing if your are running city water (chlorinated). I'm betting some one ran a nail or screw through a vent line in the wall. Odor is being displaced when the water is running, but it shouldn't be just cold water, so that doesn't exactly fit.
I am assuming the new lines are pex?


"Hey, does this rag smell like chloroform to you?

Posts: 1049 | Registered: Nov 2005 | From: Oklahoma
scaredyKat
Member
Member # 25560
Default  Posted: 2:49 PM, May 12th (Monday)

Yep. Pex lines, cold water only. Pex lines were replaced by manufacturer, only to have the problem recur within a few weeks. Both companies are sending me sets of lines AGAIN!

The bathrooms were renovated, but the plumbing wasn't moved. The sink and faucets are new in the same place as the old ones.


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
twisted
Member
Member # 8873
Default  Posted: 3:13 PM, May 12th (Monday)

New pex supply lines only (less than 2 feet?)
Upstairs bathroom?

[This message edited by twisted at 3:14 PM, May 12th (Monday)]


"Hey, does this rag smell like chloroform to you?

Posts: 1049 | Registered: Nov 2005 | From: Oklahoma
scaredyKat
Member
Member # 25560
Default  Posted: 7:16 PM, May 12th (Monday)

And new pex supply lines. Both are second story uuubathrooms.


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
Cally60
Member
Member # 23437
Default  Posted: 7:32 PM, May 12th (Monday)

Pex lines were replaced by manufacturer, only to have the problem recur within a few weeks.

If the problem went away at first, then it does seem as though you've at least identified the location of the problem. Maybe it is indeed the sealant, in which case would simply using a different type of sealant help? But I think that if they'd fit under your washbasin, I'd try TrulyReconciled's suggestion of replacing the plastic lines with braided stainless steel ones, anyway. One of our bathrooms sometimes has a similar odor in hot weather. I attributed it to the sewers, since I've encountered the same odor in French towns on hot days. But we have plastic pipes under the sink and now I'm wondered whether they're our culprits, too!

You asked about web sites. When I read your first message I did a simple search using the three words bathroom, sulfur and smell and a LOT of links appeared. I think you've checked most of the things mentioned in the one I found to be the most interesting, but here it is, anyway:

http://www.thriftyfun.com/tf95675416.tip.html

[This message edited by Cally60 at 7:44 PM, May 12th (Monday)]


Posts: 2181 | Registered: Mar 2009
TrulyReconciled
Member
Member # 3031
Default  Posted: 9:15 AM, May 13th (Tuesday)

Like I said, change the supply lines between the shutoff and the faucet to braided stainless. There have been manufacturing defects in the plastic supplies.


"In a time of deceit, telling the Truth is a revolutionary act."

Posts: 21447 | Registered: Dec 2003 | From: Hell and back, way back :o)
TrulyReconciled
Member
Member # 3031
Default  Posted: 8:22 AM, May 15th (Thursday)

Well??


"In a time of deceit, telling the Truth is a revolutionary act."

Posts: 21447 | Registered: Dec 2003 | From: Hell and back, way back :o)
scaredyKat
Member
Member # 25560
Default  Posted: 8:43 AM, May 15th (Thursday)

Love you guys. Supply lines only replaced in bathroom #1. No smell yet, but it takes awhile to start again. I'll let you know!


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
LisaP
Member
Member # 15088
Default  Posted: 11:46 AM, May 15th (Thursday)

You now have me curious...let's get a little personal.

Did you smell the old lines when you pulled them? OK, you know you did... How did they smell?

And did you smell the new lines? Any strange odors??


Me BS

Divorced!

~Feel your emotions, but control your behavior~ Unknown


Posts: 2192 | Registered: Jun 2007 | From: Oregon
twisted
Member
Member # 8873
Default  Posted: 3:35 PM, May 15th (Thursday)

I'm still thinking vent lines, for sewer gas smell coming back, especially since it's upstairs.
Try sink you're getting odors from that you didn't replace lines on, pour a gallon of water from another source, not that faucet at that sink, and see if you still get an odor. If you do, that eliminates the supply lines as a cause.


"Hey, does this rag smell like chloroform to you?

Posts: 1049 | Registered: Nov 2005 | From: Oklahoma
scaredyKat
Member
Member # 25560
Default  Posted: 4:17 PM, May 15th (Thursday)

Just pour water INTO the sink?


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
scaredyKat
Member
Member # 25560
Default  Posted: 4:26 PM, May 15th (Thursday)

And no, old supply line doesn't smell.


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
twisted
Member
Member # 8873
Default  Posted: 8:46 AM, May 16th (Friday)

Yes, dump some non smelly water into the sink and stick you nose around. The idea is to verify or eliminate the vent as a source. When you dump water it will displace any air trapped in the vent system, or overflow part of the sink. If it is the vent, you should get a whiff of sewer gas.
Vent piping actually sucks a little air in, not out. Is the smell coming from the water, or the fixture?

How old is the water heater? Maybe the anode is bad and letting a chemical reaction happen in the water that is going to the high point in the system, (upstairs). Seems strange it would just start happening now though.
Just another reason I hate plumbing!


"Hey, does this rag smell like chloroform to you?

Posts: 1049 | Registered: Nov 2005 | From: Oklahoma
scaredyKat
Member
Member # 25560
Default  Posted: 9:58 AM, May 16th (Friday)

Okay, tried the water dump, no smells. BTW, there is NO overflow in these sinks, don't know why.

Newish hot water heater, 3years, and it definitely isn't the hot water anyway.

Right now, after replacing just the supply lines, there is no smell. But the old supply lines didn't smell. We'll see what the next few months bring.

I'm beginning to hate plumbing,too. Do I mention the outside manifold for the hose broke in the midst of all this? Oy Gevalt!


Me-BS-60
HIM-SAFWH-63
Damn autocorrect is responsible for the silly errors, sorry!

Posts: 3778 | Registered: Sep 2009 | From: In my head
Topic Posts: 26