A thread in General about defensiveness got me looking through my old notes as well as checking for any new information I could find on the topic. During my search I came across an excellent TEDTalk by Jim Tamm called "Cultivating Collaboration: Don't Be So Defensive". It's just over 15 minutes long and is really worth watching, so I thought I'd share it here.
As human beings we ALL get defensive at one time or another, and quite often we don't realize we have become defensive until it's too late.
So what is at the root of defensiveness? Here's some of what Jim Tamm has to say on that:
Becoming defensive is not about protecting ourselves from other people. We get defensive because we don’t want to feel something within ourselves, i.e. FEAR! Defensiveness is always fear based. If someone is acting defensive, you will find fear if you look deep enough.
The 3 big fears related to defensiveness are: feeling insignificant, incompetent or unlikable it is when those feelings arise that people start to act defensively so that they will not have to feel those uncomfortable feelings.
They may act out towards others, become very sleepy, intellectualize issues, trivialize with humor, go shopping, or act in dozens of other ways to avoid or suppress their fears.
Defensiveness is an unconscious response to our fears.
Individual defenses emerged from each person’s personal history. They helped people cope with the stress of growing up in a world where they had little control over their lives. A problem, however, is that defense mechanisms can assume a life of their own and unduly control adult lives without our awareness. Acting out their defenses, people may continue to behave in ways that might have been useful in their childhood but are no longer helpful as adults. When our defenses take over our adult lives, we don’t have defenses... they have us, and they cause problems because they distort our reality. They distort the lens through which we see our lives, and regardless of whether the distorted lens is rose-colored, or dark and smoky, creating a sinister outlook in every situation, it becomes a burden on any good relationship.
Defenses are difficult to change, in part, because we are not conscious that our behavior is really a defensive maneuver. Therefore, the first and most important step to reduce defensiveness is to become aware of when you get defensive. We all exhibit telltale signs of our defensiveness, and usually we are the last ones in the room to become aware that we are acting defensively. Some of us seem angry when we are defensive. Others withdraw and get quiet, or passive aggressive, or start blaming.
The easiest way to discover how you behave when you get defensive is to ask your spouse, colleagues or children, and then try not to get defensive about what they tell you. Another way is to start paying attention to how you behave when you become fearful. Look for patterns. When people have questioned whether you were getting defensive, did you tend to withdraw or did you become an attack dog? Look for signs that you act differently when you’re anxious, compared to when you are relaxed and feeling safe.
Signs of defensiveness
Use this list to identify when you are shifting from collaboration to defensiveness. Check all that apply to you. If none seem to, ask a trusted colleague or spouse. They might be able to help you see more clearly. Then circle the three signs you most often display. These are your early warning signs.
*Loss of humor
*Taking offense
*High charge or energy in the body
*Sudden drop in intelligence
*Wanting to be right (“No question about it!”)
*Wanting the last word
*Flooding with information to prove your point
*Endless explaining and rationalizing
*Playing “poor me”
*Teaching or preaching
*Rigidity (closed to other opinions)
*Denial
*Withdrawal into silence
*Cynicism
*Sarcasm
*Making fun of others
*Being critical of others
*Terminal uniqueness (“I’m so special; rules don’t apply to me”)
*Thinking or saying “It’s just my personality. It’s just how I am.”
*Not wanting to negotiate
*Blaming
*Sudden onset of illness or accident
*Confusion
*Suddenly tired or sleepy
*Intellectualizing
*Acting crazy (the temporary insane defense)
*Eccentricity
*Being too nice
*Selective deafness
*Attacking (the best defense is a good offense)
*Holding a grudge
*Trivializing with humor
*Inappropriate laughing or giggling
*Negative attitude (sour grapes)
*Defensive awareness (“I’m aware of that. Leave me alone!”)
*Addiction to alcohol, drugs, people, shopping, working, gambling, chocolate, workshops, etc.
*Personalizing everything
*All or nothing thinking
*Catastrophizing–thinking the worst of a situation
*Fast breathing/ fast heartbeat
*Cold, clammy skin
*Hot, sweaty skin
*Mind reading
*Jumping to conclusions
*Magnifying everything
*Minimizing everything
*Emotional rigidity (I feel it. It must be true)
*Tight stomach
*Speaking too fast
*Becoming physically immobile
*Obsessive thinking
Once you become aware of how you exhibit your defensiveness you can turn that knowledge into an early warning system. If I have enough self-awareness to know that I tend to get confused (or angry, or quiet and withdrawn, etc.) when I get defensive, I can take notice when I find myself behaving that way. I can then ask myself “Is it possible that I am getting defensive?” I can turn what used to be a liability into an ally, because if I recognize that I am getting defensive, I can do something about it.
Approaching your own defensiveness with a little compassion and a curious mind will head you in the right direction. One of the least effective things you can do when you notice you are feeling defensive is to beat yourself up about it. Better an attitude of “I seem to be getting defensive, I wonder what that’s about” which could allow you to conduct some emotional archeology of your underlying fear without judgment.
Actions to take when you find yourself behaving defensively:
1.Take responsibility for yourself.
Acknowledging to yourself that you are becoming defensive is a great first step. If it feels appropriate and safe, you may want to take it a step further and also acknowledge it with the people you are with. For example, saying something like “Can you go back over that again? I think I’m getting a little defensive and I may have missed your point,” acknowledges your defensiveness, both to yourself and your colleagues, and asks for their help in dealing with it. Of course it may not always be appropriate to ask for that help, but if you are dealing with people that you trust, it not only offsets the damage caused by the defensiveness, it can actually create greater intimacy and a stronger relationship.
2.Slow down.
Slowing down your physiology can help. Take a break, take a walk, go to the restroom and splash some cool water in your face, or reschedule the rest of the meeting for another time. Simply taking a couple of deep breaths without making a big deal about it to anyone else can also be a calming and centering experience.
3.Confront your negative self-talk.
Self-talk is the chatter that goes on inside your head. It is the story you are making up as you watch events unfold before your eyes. Negative chatter, e.g., “I can’t do this,” “I’m going to look like an idiot,” “I see I’m getting defensive now and I know I’m going to screw this up,” etc. will only make things worse. Confront this negative and consciously turn it positive, e.g., “I know this is difficult but I can get through this,” “I can take care of myself,” “I can still be a good listener,” etc.
4.Detach from ineffective behavior.
If you know that your pattern when you get defensive is to flood others with information, consciously let go of that behavior and try to remain quiet, or maybe ask a question. If your defensive behavior is to withdraw into silence, consciously detach from that behavior and maybe describe your feeling to the other person so they have a better idea about what is going on with you.
5.Start over.
This is a recover model, not a model of perfection. So, when your early warning signs of defensiveness tell you that you’re getting defensive, acknowledge that to yourself, take some appropriate action to minimize the damage, and then start over. Everyone gets defensive occasionally. It’s not the end of the world. You will usually be better served by letting it go and focusing on the future than by blaming yourself for your defensiveness in the past.
It is much easier for most of us to spot our defensive behavioral responses than it is to identify the underlying feelings that we don’t want to feel. Because the whole point of defensive behavior is to help us avoid feeling something we don’t want to feel, we can often recognize our defensive behavior before we are aware of the underlying feelings we are trying to avoid.
The key to our growth and breaking negative ties binding us to our past is conscious awareness.
By bringing our thoughts, feelings and behaviours into our awareness, and learning to work with them, we can decrease our defensiveness and increase our openness and our capacity for growth.
Both BetterFuture13 and I used to get incredibly defensive with each other in our relationship, and although we've improved on it immensely, and have learned to catch ourselves and work through the underlying fears, it's something we think is important to be continuously mindful of.
If you are currently struggling with defensiveness I hope you find both the TEDTalk and and information helpful.
I'd also be interested in hearing if you have any signs of defensiveness that aren't on the list above. For me, one of the best signs that I'm starting to get defensive is that I tend to sit or stand straight up and get a tightening sensation in my throat and chest.