I'm not even sure where to start with this question, but I need to ask, so I'm just going to let the words flow...
We just entered year 3 of our reconciliation. While things between us are good in many ways, talking about topics regarding the affair still feels very much like a barrier/point of contention between us. Why it feels that way, and how to approach things so that we foster trust and communication instead of conflict, fear and doubt, well, that's the question...
My wife keeps telling me that she still doesn't feel seen or heard by me, feels that I don't "get" how much she is hurting and suffering, feels that I don't think about the affair much at all, feels that I'm not really making any kind of effort to restore her trust or empathize with her, feels that I don't/can't love her, and more than anything, feels that I am still so very selfish, entitled, victimized and uncaring that I am simply incapable of having any empathy or concern for her feelings and needs at all. She feels as if we don't talk at all, and when we try, that it always comes around to being "all about me". She also has told me that she constantly feels like she is being "blamed" for things, told she's a bad person or made to feel that she's responsible for my happiness or to tell me that "I'm a good boy". She keeps asking me what I'm doing to help rebuild trust between us. She asks me why I can't just empathize with the pain she is in, and be there to help comfort her? She says that other WS's are doing things to make their BS's feel safe and appreciated, and that she doesn't get that from me.
I don't know how to respond to her feelings and needs in such a way that it helps her to feel that she's not alone in this, rebuilds confidence and trust between us, and helps her to feel seen, heard, loved, supported and understood. Instead, my responses (or lack thereof) only seem to make things worse, and reinforce her feelings of being utterly alone in this with a husband who doesn't care about anyone but himself, and who still blames her for the affair and his own happiness and his own problems.
During the affair, I said and did a lot of very cruel and very damaging things to her and the family. Obviously there was the betrayal itself. There was the lying and gas-lighting. There was the sneaking around, and the fact that I flaunted the affair in front of the family. I blame-shifted and blamed my wife for my actions. I said terrible things to her, made her out to be "the bad guy" and called her a bad mother among many other hurtful things. All of these things were cruel beyond measure and I can't take them back. I regret all of those things, and while I realize that words don't mean much now, I simply don't think or feel the same way AT ALL now. I love my wife and family, and I am horrified and ashamed of the way I acted then, and the thoughts that were in my head. I am disgusted by what I did, and would kick my own ass if I could. The problem is, it is very hard for a BS to be treated in such a way, and then simply let it go later on, and trust that the person who did that to you is actually different in any way now. Once you see someone as selfish/entitled/victim, it's hard to accept anything they say and do in any other context. Simply saying, "Have a nice day" seems like they are telling you what kind of day to have, or just want you to have a nice day so they can feel better about themselves, and so on. It is an insidious trap for both partners.
It may be that I'm still too broken to help her. We say all the time that we can't give to others what we don't already have for ourselves. I'm still learning how to deal with unresolved pain in my own life. It's hard to validate your love and care for someone else when you struggle to do so for yourself. But that doesn't mean I don't care, it means I don't have the proper tools yet to express my feelings and to display empathy for others in a way that they can feel it. In the same way that you would have trouble speaking to a person from another country when you don't speak their language, it is not a lack of desire to communicate, but it is a lack of the proper and required skills needed for effective communication to take place. Absent that, the experience would be very frustrating and full of misunderstandings. That is how it feels right now, to me at least.
Part of what is so hard about this situation is that I feel that I DO have some tools to help her. She deserves to have a partner who can be there for her and support her through this painful process. The thing about infidelity is that it often leaves the BS with PTSD, depression, and a general feeling of having all their love and support pulled out from under their feet and then being kicked to the curb. It is a very lonely and scary feeling for the BS, and the accompanying feelings of rejection and abuse can make it feel impossible to accept what really happened and to learn to trust again. Nothing puts a person's "walls" up and keeps them up like betrayal. However, I grew up in such an environment. If anyone can empathize with those feelings, it's me. I know what it feels like to be hurt and disregarded with malice. The problem is, I still don't know what would help alleviate those feelings, because it never happened in my life. To be honest, I'm not sure there is anything my abusers could do to make me trust them. Rather, it comes down to my own desires for reconciliation, and what I would need from them is to see someone who doesn't purposely hurt others anymore. It has less to do with how they feel about me, it would have more to do with how they feel about themselves. If my abusers showed me that they desire to be good people more than they desire to hurt people, that's what would help more than anything else.
If I'm to be honest, I suppose that seeing at least one, single, honest-to-goodness tear from my brother, in acknowledgement of how much he hurt me and others, might do it. I'd at least know he connected with his true nature and crimes at some point, and found himself lacking. My feelings can't change him, only his can. Sometimes I think that is what ISSF is waiting for, for me to break down with guilt, or to somehow show her that I connect with her reality, to feel as though I've really "seen myself" and understand what I did to her. Then maybe she will able to feel seen and heard as well? I just don't know how to do that yet, and my attempts to convey those feelings only seem to frustrate matters further.
SO here is my question... in the hypothetical situation in which a BS is expressing their frustration with their WS (e.g You cheated, you lied, you emotionally raped me, you didn't care about me at all...) what are some ways that a WS can respond that offer aid and comfort to the BS instead of more frustration? Clearly, apologizing and letting her know I'm working on myself are not what's required here, or I wouldn't be writing this right now. I am not "looking for the right answer" or "what to do", rather, I'm looking for the concepts of understanding how to comfort someone when the pain they are in is directly attributed to your actions, and all trust is gone?